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FUND OFFICE
1319 Locust Street Philadelphia, Pa 19107
Local (215) 735-5720
Toll Free (800) 531-1199
Fax (215) 985-9232
info@1199cfunds.org
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Communication Preferences Survey
1. Non-urgent Communications
Please rank each of the following methods for receiving
NON-URGENT communications
from us, with 1 being the least preferred method and 5 being the most preferred.
Email (non-urgent)
1
2
3
4
5
Text message (non-urgent)
1
2
3
4
5
Personal outreach (non-urgent)
1
2
3
4
5
Podcast/other audio (non-urgent)
1
2
3
4
5
Video message (non-urgent)
1
2
3
4
5
Other (non-urgent)
1
2
3
4
5
2. Urgent Communications
Please rank each of the following methods for receiving
URGENT communications
from us, with 1 being the least preferred method and 5 being the most preferred.
Email (urgent)
1
2
3
4
5
Text message (urgent)
1
2
3
4
5
Personal outreach (urgent)
1
2
3
4
5
Podcast/other audio (urgent)
1
2
3
4
5
Other (urgent)
1
2
3
4
5
3. Edge communications
Please rate your level of satisfaction with the following aspects of our
Edge communications
from Very Dissatisfied to Very Satisfied.
EDGE - Timeliness
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
EDGE - Frequency
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
EDGE - Level of Detail
Very dissatisfied
Dissatisfied
Neutral
Satisfied
Very satisfied
4. Please explain your reasoning behind the ratings you provided in section 3 (EDGE communications).
5. What do you like about our current Edge communications?
6. What changes would you suggest for making our Edge communications more effective and efficient?
7. Are there any communication methods that you think would be beneficial for us to adopt but are not currently in use?
8. How do you typically consume communications from our organization?
On a laptop/computer
On a phone
On a tablet
Other
9. Any other feedback you'd like to share?
Name
Organization
Email
(Required)
Additional Feedback
Would you be open to us contacting you for further feedback on our communication strategy? (If yes, please make sure to respond to questions 9-11).
YES
NO
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