Benefit & Pension Funds of Hospital & Health Care Employees, Philadelphia & VicinityBenefit & Pension Funds of Hospital & Health Care Employees, Philadelphia & Vicinity

Customer Satisfaction Survey

Thank you for taking the Customer Satisfaction Survey. The Survey should take 2 minutes of your time to complete. Please rate your satisfaction level with each of the following statements listed below: Very satisfied, Satisfied, Neither satisfied nor dissatisfied, Dissatisfied, Very dissatisfied.
How would you rate the professionalism of our staff dealing with you?
How would you rate your interaction with our staff?
How would you rate the transition from Aetna to Keystone Health Plan East?
How would you rate the quality of service provided to you?
How would you rate the communication of your benefit information?
How would you rate your satisfaction with our staff in resolving your issues?
How would you rate your benefit experience with Keystone Health Plan East?